CUSTOMIZED CRM DEVELOPMENT
As a company, your main objective is to increase your revenue. To achieve your objective, you will need salespersons who have the end goal of selling, selling more and selling even more! You do not want them to fight with disorganized spreadsheets, chaotic inboxes, or awkward tools that slow them down.
Customer Relation Management (CRM) is a tool that you need to take your business to the next level. Nothing is more valuable for a company than collecting data, analyzing it and using it for strategic planning. Whether your objective is to manage, improve, or facilitate sales, or is marketing and all other related interactions with your prospective and current customers and business partners, QPSoftware is here to help create the right tool for you.
WHY USE A CUSTOMER RELATIONSHIP MANAGEMENT
Knowing that you need a CRM to develop or standardize your business is already a good thing. However, knowing exactly what you need in a CRM is something else. We might say that any business needs to have a CRM system but businesses have all different needs. The general needs could be:
- Have a forward view of your business
- Grow your business
- Duplicate the best practices
- Do more by doing less
- Risk management
- Create customer intimacy
After viewing the general needs, let’s have a look at the very specific needs that your sales team could have:
- Manage your pipeline
- Input every activity automatically.
- See everything about your contact in one place.
- Chat with your prospects and customers in real-time.
- Send personalized emails
- Create and rate your email templates
- Get real-time notifications
- Increase automatically your contact records
- Improve the segmentation and targeting of your real customers
- Lead management to determine the high-quality leads
- Distribute the tasks among your team
- Forecast your sales
- CRM data or file storage
- Dashboards and reports with analytics
According to your budget and needs, you can either familiarize yourself into an existing solution that QPSOFTWARE will improve upon and customize. Or, after receiving a detailed list of requirements, QPSOFTWARE can build your company a brand-new CRM.